Scope & Responsibilities
- Equipment type, reported issue and service objectives
- Reference documents and assessment or acceptance criteria
- Responsibilities for supplying parts, tools and equipment
Specialist Services
From Equipment Assessment
to Repairs and Commissioning
Industrial equipment needs often extend beyond spare parts. Assessing condition, defining repair requirements and coordinating the work are all part of preparing equipment for continued operation.
PETROVEX coordinates specialist services for oil, gas, refining and petrochemical applications, based on the equipment type, reported issue and site conditions.
Understand the Issue Before Defining the Solution
Reduced performance, equipment faults and shutdowns can require different types of assessment. Operating history, previous repairs, reported symptoms and technical documentation provide the starting point for determining the appropriate review.
For each enquiry, we first review the available information and establish whether a site visit or further assessment is needed. We then define the service scope, execution arrangements, specialist expertise required and each party’s responsibilities.
Scope of Specialist Services
Support Throughout the Equipment Lifecycle
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Equipment and Component Inspection
We coordinate equipment and component condition assessments in line with the inspection objectives, reference documents and order requirements. The scope, methods and required documentation are defined before work begins. Findings are recorded to support decisions on acceptance, repair or further assessment.
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Repairs and Overhauls
We review maintenance requirements and coordinate repairs or overhauls based on equipment condition and manufacturer recommendations. Where dismantling is required, the final scope is determined after the components have been examined and the parts suitable for repair or requiring replacement have been identified.
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Installation and Commissioning
We coordinate installation and commissioning services with reference to manufacturer documentation, site readiness and project requirements. Work stages, execution prerequisites and necessary checks are defined according to the equipment type and the agreed limits of responsibility.
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Technical Support
We review equipment-related technical queries and issues, gather the necessary information and follow up with specialists or the manufacturer. Depending on the issue, support may involve document review, technical advice or coordination of an on-site visit.
Planning and Execution
A Defined Scope and a Documented Process
Before work begins, the following execution requirements are reviewed and agreed with the client’s team:
Schedule & Site Readiness
- Work location and required facilities
- Schedule and equipment downtime constraints
Safety & Handover
- Safety requirements, work permits and coordination with the operator
- Reporting and handover arrangements
If additional requirements emerge during assessment or execution, changes to the scope and their cost and schedule implications are coordinated with the client before the affected work proceeds.
Deliverables
Documented Work and a Clear Record of Equipment Condition
Depending on the service and agreed scope, deliverables may include:
- A condition assessment report and technical findings
- A record of work performed
- A list of components repaired or replaced
- Results of agreed checks and tests
- Outstanding items and recommended follow-up actions
- A service handover record
Required documentation and handover criteria are defined for each order before execution.
From the Reported Issue to Service Handover
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Receive the Enquiry and Equipment Information
We receive the issue description, equipment specifications, location and available documentation.
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Review the Information and Assess the Need for a Visit
We assess the information and coordinate a site visit or further review where necessary.
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Agree the Scope and Execution Terms
We define the required services, responsibilities, cost, schedule and handover criteria.
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Coordinate the Work and Report the Results
We follow up on services within the agreed scope and provide the client with findings, documentation and any items requiring further action.
Further Support for Your Equipment Requirements
Engineering Services
Where an assessment identifies a need to select replacement equipment, review specifications or evaluate technical options, the matter can be taken forward through our Engineering Services.
View Engineering Services
Equipment & Spare Parts Supply
Parts required for repairs and replacement equipment can also be sourced against approved technical specifications.
View Equipment & Spare Parts SupplyTell Us About Your Equipment and Service Requirements
To get started, send the equipment type, manufacturer and model, location and a description of the issue. A nameplate photograph, relevant photos or video, maintenance records and available technical documents can support the initial review.
If the equipment is out of service or the work must take place within a specific window, include its current status and the required timeframe in your enquiry.